Terms and Conditions of Sale

General Terms and Conditions of Sale - Anka Nutrition LTD

Article 1: Preamble

These general terms and conditions of sale apply exclusively between Anka Nutrition LTD, located at:

Level 2, Spinola Park, Triq Mikiel
Ang Borg, St. Julian's, STJ 3140, Malta

and any person visiting or making a purchase on the anka-nutrition.com website.

These general conditions may be subject to modifications. The applicable conditions are those in force on the website on the date of the order.


Article 2: Products

The products governed by these conditions are those listed on the website, indicated as sold and shipped by Anka Nutrition LTD.

They are offered within the limits of available stock.

Product characteristics are provided for informational purposes only and may vary over time.

"Shampoo and treatment" products in technical formats are not supplied with pumps.

Hair straightening products are intended for professional use, and Anka Nutrition LTD cannot be held responsible in case of misuse.


Article 3: Prices and Availability

Prices displayed on the website are in euros, all taxes included (VAT and other applicable taxes).

Shipping and packaging costs are not included.

In case of a pricing error on the website, Anka Nutrition LTD will carry out the necessary checks and inform you if the price is lower or higher than that displayed.

Delivery times are indicative and may vary.


Article 4: Payment

Orders can be paid by credit card via Stripe or via PayPal.

In case of card payment, the amount is debited at the time of order confirmation.

Payment information is secured and processed in accordance with the providers' privacy policies.


Article 5: Delivery

Parcels are prepared and shipped from Anka Nutrition LTD's headquarters or from its partner logistics centers.

In case of an error in the provided address or absence during delivery, the customer is responsible for additional costs.

Products must be checked upon receipt, and any anomaly must be reported immediately.


Article 6: Right of Withdrawal

In accordance with European legislation, consumers have fourteen (14) days to exercise their right of withdrawal.

Products must be returned unopened and unused.

Return costs are the responsibility of the customer.


Article 7: Personal Data

Personal data collected during the order is processed in accordance with the General Data Protection Regulation (GDPR).

Buyers have a right to access, rectify, and delete their data by contacting:
info.anka.nutrition@gmail.com


Article 8: Liability

Anka Nutrition LTD is only liable within the scope of its obligation of means.

Damages related to internet usage, such as data loss or intrusions, are not attributable to the company.


Article 9: Applicable Law

These conditions are governed by European law.


Article 10: Personal Data

In accordance with data protection regulations, Anka Nutrition LTD may collect buyers' personal information for order processing and commercial purposes, particularly through the use of cookies.

Buyers can object to the collection of their data by contacting the company via the provided email address.


Article 11: Responsibility

The seller is bound by an obligation of means in the context of online sales.

Anka Nutrition LTD cannot be held responsible for damages caused by internet use, including data loss, intrusions, or any other involuntary failure.


Article 12: Applicable Law and Competent Jurisdiction

These general terms and conditions of sale are governed by applicable European legislation.

In case of dispute, the competent courts will be those of the company's registered office.


Article 13: Identification

Anka Nutrition LTD
Level 2, Spinola Park, Triq Mikiel
Ang Borg, St. Julian's, STJ 3140, Malta

Email: info.anka.nutrition@gmail.com


Article 14: Installment Payment

Installment payment by credit card may be offered by a financial partner.

Usage terms are available at the time of order.

The customer may benefit from payment in 3 or 4 installments according to the specific conditions of the partner.